Provide Outstanding Service
Today, most institutions highly value and take pride in their customer service. By improving the accuracy and efficiency of the payment process, Payment Pro minimizes problems and complaints and decidedly improves customer service as outlined below. 1. Reduce excessive waiting in line. 2. Eliminate delays in restoring the paid-up status of a student account. 3. Avoid egregious errors such as posting payments to the wrong student's account. 4. Enable rapid researching of any tender returned by the bank. 5. Provide for rapid production of duplicate receipts. 6. Cancel non-paying students more promptly in order to accommodate returning students. 7. Accept payments even while your student system is down 8. Automatically release the appropriate student holds when an account is made current. By implementing the above measures, Payment Pro cashiering ensures that each visit to the Bursar's office represents a positive experience with your institution. |