Avoid Credit Card Headaches
Credit card processing machines seem convenient on the surface, but looking closer, you'll notice they also open the door to numerous pitfalls: 1. They require double entry of information: once into your cashiering system, then again into the credit card machine, itself. 2. If the doubly-entered transaction amounts differ, you have a balancing problem – which, of course, must be located before it can be fixed. "Locate" is not what cashiers or their supervisors want to be doing when it’s time to balance their registers and go home for the day. 3. Voiding a credit card sale is sometimes necessary -- but it only part of the overall transaction. If the corresponding reversal is not also performed accurately on the student account, another balancing problem awaits you. 4. Credit card machines provide absolutely no way to link a credit card transaction with a particular student account. Therefore, tracking an incorrect transaction will cost time, effort, and frustration for both staff and students. And if the name on the card happens to differ from the name on the student account, the challenge is compounded. 5. Switching attention between a credit card machine and a student system disrupts the cashier's thought process and allows errors to occur. 6. Credit card machines vary in their approach to security. What does it take to issue an unauthorized 'refund' on yours? Payment Pro's Integrated card processing is a better approach: 1. Data is entered into one system, which propagates it – accurately – to all other related systems. 2. Credit card transactions always balance with the amounts credited to the student account. 3. Any payment reversal is automatically reversed in all relevant systems as well as in the credit card account. There's no forgetting. And therefore, no exists for potential for reconciliation hassles. 4. Every credit card transaction is tied to a student account transaction, so researching any payment is not only possible, it’s simple. 5. Credit card processing takes place as part of the transaction workflow on a single machine, with no diversion of attention elsewhere. 6. Payment Pro has been designed with rigorous security in mind. Refunds are possible only with supervisor oversight. |